Privacy Policy

Name: EXAVO
Price: 49 EUR
Availability: InStock
Rating: 4.8 (24 reviews)
Author: EXAVO

How we collect, use, and protect your personal data

Last updated: January 2025

EXAVO SAS ("we", "our", "us") is committed to protecting the privacy of our service users. This privacy policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Data Collected

Identification Data

First and last name
Professional email address
Phone number (optional)
Job title

Company Data

Company name and registration number
Registered office address
Billing information

Usage Data

Connection logs and IP addresses
Actions performed in the application
User preferences

Processing Purposes

Your data is used to:

Manage your account and provide the service
Process your payments and manage billing
Send you service-related communications
Improve our services and develop new features
Ensure security and prevent fraud

Data Retention

Account data: subscription duration + 3 years

Billing data: 10 years (legal requirement)

Connection logs: 1 year

Business data: subscription duration + 30 days

Data Security

We implement appropriate security measures:

SSL/TLS encryption for all communications
Encryption of sensitive data at rest
Secure authentication (2FA available)
Regular geo-redundant backups
Strict access control and logging

Sharing and Transfers

Your data may be shared with:

Technical subcontractors: hosting (Hetzner), payment (Stripe)
Authorities: upon legal request

🇪🇺 European hosting: Your data is stored exclusively in datacenters located within the European Union.

Your Rights

Under GDPR, you have the following rights:

Access: obtain a copy of your data
Rectification: correct inaccurate data
Erasure: request deletion of your data
Portability: receive your data in a standard format
Objection: object to certain processing

To exercise these rights, contact us at [email protected].

Contact

Data Protection Officer (DPO)

Email: [email protected]

You may also file a complaint with the CNIL (French Data Protection Authority) if you believe your rights are not being respected.

Document updated January 2025

Your Rights

Under GDPR, you have the following rights:

Access: obtain a copy of your data
Rectification: correct inaccurate data
Erasure: request deletion of your data
Portability: receive your data in a standard format
Objection: object to certain processing

To exercise these rights, contact us at [email protected].